[Avatard]

I'm no legal scholar, but I see it this way:

Since Verizon is the party that essentially will be electronically logging access, and doing all the "bookeeping", they are the party handling accounting.

As the party responsible for accounting, they should be compelled to notify all parties of major account issues...and I would say that since a data plan would be around $60, vs. a $21K+ charge on this guy's account as reported, he could have [they have the technology], and should have been notified of this alarming trend before the first full billing cycle, as the trend is so far out of whack, and could have been easily flagged.

Not to have reported it sooner IS negligent, and comes from a system structured and designed to entrap, not inform consumers.